Alex Firmin

Should We Use 360 Feedback in Our Organisation?

There are few initiatives that get the pulse racing, and stress levels rising, more than 360 feedback.  Managed carefully, it can be an extremely valuable process that will lead to greater self-awareness, improved management, and better relationships.  Managed poorly it can be quite destructive; it can reduce self-confidence, and damage relationships in the organisation.  This […]

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Why Should Your Organisation Support Internal Mentoring?

A Mentor was described by David Clutterbuck in 1991 as ‘a more experienced individual willing to share their knowledge with someone less experienced in a relationship of mutual trust…the mentor’s primary function is to be a transitional figure in an individual’s development.’ Although mentoring is interpreted differently depending on the context, the role of experience, and

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What are Objectives and Key Results (OKRs), and Why Might They Help Organisations to Deliver Their Strategy?

As organizations grow and evolve, it becomes increasingly challenging to ensure that everyone is working towards the same goals and priorities. That’s where OKRs come in. OKRs provide a powerful framework for managing performance and achieving strategic goals that align with the overall mission and vision of the organization. Objectives: Objectives are goals that an

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The Real Test of ‘Psychological Safety’ in Teams

In a fascinating experiment, Haxby and colleagues (2011) wired up a cinema audience to fMRI brain scanning equipment, and showed them Raiders of the Lost Ark.  What they observed was a gradual alignment of brain activity; at the outset individuals’ brains were behaving quite differently, but as the film progressed, people’s neurological activity began to

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Do You Work in a Toxic Culture?

Those of us who have worked for Toxic Leaders; individuals in senior positions who demonstrate self-serving behaviours, attitudes and motivations, will know how damaging they are to the wellbeing and performance of their colleagues, and ultimately the businesses they work for.  Toxic leadership certainly damages organisations; Rosen and colleagues (2016) identified that the bullying behaviours

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